Last Updated: June 2026

Sofascore Terms and Conditions — Complete User Guidelines in Plain English

Please read these Terms and Conditions carefully before using Sofascore. Everything you need to know about accounts, betting, payments, bonuses, and responsible gaming is laid out here transparently.

What's in This Document
Section 1
General Terms

Core Platform Rules & Guidelines

Sections 2–3
Account & Eligibility

Registration, Age Requirements & Verification

Sections 4–5
Payments & Bonuses

Deposits, Withdrawals & Promotional Offers

Sections 6–8
Betting & Gaming Policy

Bets, Outcome Determination & Disputes

18+
Age Verification Is Mandatory
24/7
Bangla Support
256-bit
SSL Encryption
Transparent
No Hidden Terms

✅ The Core Principles Behind Our Policy

The Six Core Principles Underpinning Sofascore's Terms & Conditions

Full Transparency

Every term at Sofascore is written in plain, straightforward language — nothing buried in legal jargon. From bonus wagering requirements to withdrawal timeframes, everything is stated openly.

User Protection

Every rule is designed with the player's best interests in mind. The highest standards are upheld across account security, payment safety, and the privacy of personal data.

Fair Play Guarantee

All game outcomes on Sofascore are audited by independent third parties. Odds are set without bias, and there is a clear policy for compensating players in the event of a system error affecting betting results.

Payment Transparency

All deposit and withdrawal terms, processing times, and applicable limits are clearly stated in this document. There are no surprise charges or unexplained delays.

Responsible Gaming

Sofascore believes gaming should be for entertainment. Tools like deposit limits, self-exclusion, and reality checks are not just policy — they are actively enforced.

Regular Updates

Sofascore's terms and conditions are reviewed regularly to keep pace with legal and business changes. Registered members will be notified in advance of any updates.

1
General Terms & Conditions
The Legal Basis of This Document

By using the Sofascore website (sofascore.site) or mobile app, you confirm that you have read and fully agreed to these Terms and Conditions. These Terms constitute a legally binding agreement between Sofascore and its users.

These Terms & Conditions may be updated from time to time. Registered members will be notified in advance of any changes via email or in-app notification. Continued use of the platform after any update constitutes acceptance of the revised Terms.

Important: This document has been written in English for the convenience of users in Bangladesh. For any interpretive disputes, Sofascore's support team is available to assist.

Key Definitions

"Platform"
The sofascore.site website and the Sofascore mobile application (Android & iOS)
"Member"
Any person registered with Sofascore who has opened an account in accordance with these terms and conditions
"Wagering"
The requirement to wager bonus funds a specified number of times before a withdrawal can be made
"KYC"
Know Your Customer — identity verification process conducted via national ID card or passport.
"RNG"
Random Number Generator — a system that determines game outcomes entirely at random
2
Eligibility & Age Requirements
Who Can Use Sofascore

Sofascore is strictly for adults aged 18 and above. Use of the platform by minors is strictly prohibited. Age verification may be requested at the time of registration or at any point thereafter.

  • You must be at least 18 years of age
  • You are of sound mind and are opening an account of your own free will.
  • Only one account per person is permitted
  • You are not currently self-excluded.
  • Online gaming is legally permitted from your current location

Creating an account on behalf of a minor, or allowing a minor to use your account, is a direct violation of Sofascore's Terms. In such cases, the account will be suspended immediately and all balances may be forfeited.

3
Account Registration & Management
Account Responsibilities & Rules

Providing accurate and truthful information at the time of registration on Sofascore is mandatory. Accounts created using false information may be closed at any time and all associated transactions may be voided.

One Account Per Person

Opening multiple accounts is strictly prohibited — regardless of whether the same name, address, phone number, email, or payment method is used. If duplicate accounts are detected, all associated accounts will be closed and any accumulated bonuses will be forfeited.

Account Security

It is your responsibility to keep your account password and login credentials confidential. You may not allow any third party to access your account. If you suspect any unauthorized access, contact Sofascore support immediately.

KYC Verification

KYC verification may be required before processing withdrawals or transactions above a certain threshold. This typically involves submitting a copy of your national ID or passport. Withdrawals may be held pending KYC completion, but your account will not be closed.

  • Register with your correct name, address, and phone number
  • Never share your login credentials with anyone.
  • Keep your password strong and change it regularly
  • Respond to KYC requests promptly to avoid delays in processing your withdrawal
4
Deposits & Payment Methods
How to Deposit & How Much You Can Add

Sofascore supports deposits via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. The minimum deposit is ৳300 and the maximum single deposit is ৳5,00,000. All deposits are processed in real time.

Deposit Rules

  • Deposits must be made from your own registered payment account.
  • Deposits from third-party payment accounts are not permitted
  • Avoid betting with a credit card or borrowed money
  • No additional charges are applied to deposits.

Once a deposit is successful, it will be credited to your account balance instantly. If there is a delay or the funds do not appear, contact us via Live Chat and provide your payment reference number.

Sofascore actively monitors for suspicious payment activity. Accounts may be temporarily suspended for verification if unusual deposit patterns are detected.

5
Withdrawal Policy & Processing Times
How to Withdraw Your Winnings

Winnings from Sports Betting or gaming on Sofascore can be withdrawn via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 15–30 minutes.

Withdrawal Terms

  • Withdrawals can only be made to your own registered payment account
  • Withdrawals will be placed on hold until KYC verification is complete
  • Withdrawals are not permitted until the wagering requirements on bonus funds have been met
  • Additional verification may be required in cases of suspicious activity
  • Maximum daily withdrawal limit: ৳10,00,000

Delays During Peak Hours: Withdrawal volumes are higher between 7 PM and 11 PM, so processing may take slightly longer — typically 30–60 minutes. Requests submitted overnight will be processed by 9 AM the following morning.

6
Bonuses & Promotional Offers
Full Rules for Earning and Using Bonuses

Sofascore regularly offers bonuses and promotional deals — including welcome bonuses, deposit bonuses, cashback, free bets, and reload bonuses. Each offer has its own terms, which are detailed on the relevant offer page.

General Bonus Terms & Conditions

  • To withdraw bonus funds, you must meet the applicable wagering requirements — typically between 5x and 30x the bonus amount.
  • Bonuses are typically valid for 7–30 days; expiry periods may vary for specific offers.
  • The same individual may not claim the same offer more than once
  • The welcome bonus is available to first-time registrants only
  • Bets placed with bonus funds must have minimum odds of 1.50
  • Sofascore reserves the right to modify or cancel any bonus offer at any time

If bonus abuse is detected — such as claiming bonuses through multiple accounts or meeting wagering requirements through hedging strategies — the member's account will be suspended and all bonuses forfeited.

7
Betting Rules & Settlement
All Betting Rules & Regulations

All betting on Sofascore is conducted electronically. Once a bet is confirmed, it cannot be changed or cancelled — except where the Cash Out feature is active and applicable conditions are met.

Bet Acceptance & Cancellation

Sofascore reserves the right to decline any bet — particularly for unusually large stakes or bets placed at incorrect odds due to a technical error. Bets placed at clearly erroneous odds will be voided and the stake returned.

In the Event of a Match Cancellation or Postponement

  • If a match is completely cancelled, the staked amount will be refunded
  • If the event is not replayed within the specified period (typically 48 hours), the bet will be voided
  • A result may be considered valid once a defined portion of the match has been completed — rules vary by sport

Live Betting

Odds in live betting are subject to change — the odds displayed at the moment you place your bet are final. Bets submitted during an odds change may not be accepted; in such cases, you will be given the option to confirm at the updated odds.

8
Casino & Gaming Policy
Online Game Rules

All casino games on Sofascore are powered by software from international providers, including Evolution Gaming, Pragmatic Play, and others. Each game has its own rules, which can be viewed by clicking the "Info" or "Rules" icon within the game.

  • RNG Audited — outcomes for all slots and table games are determined by a fully certified random number generator.
  • If a game is interrupted mid-session due to a technical fault, the wagered amount will be refunded.
  • In Live Casino, the dealer's decision is final and will not be reconsidered unless there is a technical error.
  • Issues within a game provider's system are outside Sofascore's control
9
Responsible Gaming Policy
Our Commitment to Safe & Regulated Gaming

Sofascore views Responsible Gaming not merely as a compliance requirement, but as a core value of our business. We want every player to enjoy gaming as entertainment — free from financial or emotional stress.

Tools Available to Members

  • Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings
  • Cooling-Off Period: Take a break from 1 day up to 30 days
  • Self-Exclusion: Temporarily or permanently close your account
  • Reality Check: Set regular reminders to track how long you have been playing.
  • Loss Limit: Set a maximum loss limit for a given time period in advance

Once self-exclusion is activated, it cannot be reversed before the specified period ends. Any attempt to open a new account during this time will be detected and blocked by Sofascore.

If you feel that gaming is becoming a problem, reach out to Sofascore's support team. We're here to help — no questions asked. Responsible Gaming Page View.

10
Prohibited Activities
Actions That May Result in Account Closure

The following activities are direct violations of Sofascore's rules. If any such activity is detected, the account will be immediately suspended and the balance may be confiscated.

  • Creating Multiple Accounts
  • Money Laundering or Use of Illicit Funds
  • Use of Third-Party Payment Methods
  • Hedging or matched betting to exploit bonus offers
  • Automated Betting via Software or Bots
  • Match fixing or betting using insider information
  • Deliberately Exploiting Platform Technical Glitches
  • Attempting unauthorised access to another member's account.
11
Privacy & Personal Data
How Your Information Is Used

Sofascore uses personal information provided at registration solely for account management, payment processing, and customer support purposes. Your data is never sold to third parties.

Information may be shared when required to meet legal obligations (e.g., at the request of a government authority). Data is also exchanged with the relevant mobile banking service as needed to process payments.

To learn about our full data collection and usage policy Privacy Policy Read.

12
Policy Updates & Contact
Terms Update Process

Sofascore reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. Registered members will be notified by email or app notification at least 7 days before any significant changes take effect.

Continued use of the platform after any update will be treated as full acceptance of the revised Terms. If you do not agree to the new Terms, you may close your account.

Contact Us

For any questions or comments regarding these Terms and Conditions, please contact Sofascore's support team:

  • Email: support@sofascore.site
  • Live Chat: available via the chat icon at the bottom right of any page on the platform
  • Support hours: 24 hours a day, 7 days a week, in both English and Bengali.

The latest version of this document is always available at sofascore.site/terms-conditions. The date of the most recent update is displayed at the top of the page.

❓ Terms & Conditions: Q&A

Direct Answers to Members' Most Frequently Asked Questions

VIP tiers in Sofascore's VIP Programme are determined primarily by monthly total betting volume and activity. There are generally five tiers — Bronze, Silver, Gold, Platinum, and Diamond. New members start at Bronze and can move up through regular betting and deposits. From Silver onwards, members gain access to special reload bonuses, birthday rewards, and faster withdrawal processing. Gold members receive a dedicated personal account manager and an increased withdrawal limit. Platinum and Diamond are reserved for the most active members, offering exclusive cashback, special tournament invitations, and higher withdrawal thresholds. For the full benefits and requirements of each tier, visit the Promotions page or contact us via live chat. VIP tiers are reviewed monthly — reduced activity may result in a tier downgrade.

Under normal circumstances, Sofascore does not charge any service fee on withdrawals — you receive exactly the amount you request. However, if mobile banking services (bKash, Nagad, Rocket) apply their own transaction fees, those are governed by the respective provider's policies and are outside Sofascore's control. The minimum withdrawal amount is ৳500. The maximum withdrawal per day is ৳10,00,000, though this limit may be higher for VIP members depending on their tier. You may submit a new withdrawal request while a previous one is being processed, but no more than three active withdrawal requests may be pending at the same time. Withdrawals will be held if KYC verification is incomplete and will be processed automatically once verification is done.

You've read the Terms — now let's play

Registering with Sofascore means building a trusted relationship with us — one built on transparency. No hidden terms, just honest entertainment.

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